PTC Support

Wabtec offers a variety of PTC support services to assist customers with their PTC implementation.
PTC Support PTC Equipment Installation and Testing

  • Turn-key installation services by Wabtec trained and certified PTC installation technicians and validation testing to ensure successful on-board system installation

PTC Integration

  • Xorail’s approach to total systems integration consists of the preliminary field survey, design and verification, testing and installation, data management systems design and verification, total communication and office control systems, locomotive on board systems and final in-service commissioning

Field Support

  • PTC certified field service technicians dedicated to customer installation programs and on-board system commissioning as well as long term support for post-commissioning operations

Software Maintenance

  • To maintain consistency of the onboard design, performance, availability and reliability, WGS will provide software maintenance; which includes management of third party software upgrade and licenses, support, software patches and system enhancement services as released

Help Desk

  • 24/7 phone support to address field related problems, assist in troubleshooting field repair, and dispatch of field service resources

Spares

  • Spare parts inventory and pool stock management

Repair

  • Offering multiple service locations for repair and return of onboard PTC equipment, by qualified Wabtec technicians

Wayside Solutions

  • Wabtec offers a variety of wayside solutions, including preliminary surveys and engineering, digital circuit design, application software design, simulation and rack testing, strategic sourcing, bungalow wiring, factory acceptance testing, logistic material and data management, construction installation, in-service commissioning, and data application software and plan management