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westinghouse air brake tech Field & Customer Service Support

Passionate Field & Customer Service Support

Whether it's checking on order status or helping with field installation at customer sites, Workhorse Rail is setting the standard for customer support.

wabtec westinghouse air brake Patternmaking service layup infusion bagging tooling

Patternmaking Facilities and Expertise

Brecknell Willis Composites offers a comprehensive in-house patternmaking service. This allows BWC to collaborate with customers to produce bespoke tooling before manufacture commences, ensuring the product supplied meets their exact requirements.
 
Manufacturing processes:

  • Hand layup
  • Vacuum infusion
  • Vacuum bagging
  • Cold press tooling

wabtec westinghouse air brake PRM-TSI Modification

PRM-TSI Modification

We have the capability and experience to undertake modifications to passenger vehicles to enable them to achieve PRM-TSI compliance.  This includes the installation of universal access toilets, door sounders, doorstep lighting, door control pushbuttons and the creation of suitably equipped wheelchair areas.

Wabtec westinghouse air brake technologies company Project Management

Project Management

Project Management – Project scoping and business case development, management and project closeout.

wabtec westinghouse air brake PTC Support

PTC Support

Wabtec offers a variety of PTC support services to assist customers with their PTC implementation.
PTC Support PTC Equipment Installation and Testing

  • Turn-key installation services by Wabtec trained and certified PTC installation technicians and validation testing to ensure successful on-board system installation

PTC Integration

  • Xorail’s approach to total systems integration consists of the preliminary field survey, design and verification, testing and installation, data management systems design and verification, total communication and office control systems, locomotive on board systems and final in-service commissioning

Field Support

  • PTC certified field service technicians dedicated to customer installation programs and on-board system commissioning as well as long term support for post-commissioning operations

Software Maintenance

  • To maintain consistency of the onboard design, performance, availability and reliability, WGS will provide software maintenance; which includes management of third party software upgrade and licenses, support, software patches and system enhancement services as released

Help Desk

  • 24/7 phone support to address field related problems, assist in troubleshooting field repair, and dispatch of field service resources

Spares

  • Spare parts inventory and pool stock management

Repair

  • Offering multiple service locations for repair and return of onboard PTC equipment, by qualified Wabtec technicians

Wayside Solutions

  • Wabtec offers a variety of wayside solutions, including preliminary surveys and engineering, digital circuit design, application software design, simulation and rack testing, strategic sourcing, bungalow wiring, factory acceptance testing, logistic material and data management, construction installation, in-service commissioning, and data application software and plan management

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QC - Rail Xtra

RAFNA Railgear Service Center
 
Rail Xtra
3225 Boulevard Losch
Saint-Hubert, Quebec  J3Y 3V6
Phone: 1-844-300-0300
 
Website
Directions

wabtec westinghouse air brake Quality & Services image 1

Quality & Services

Quality & Services
We provide extensive services, which fully comply with customer requirements. 100 years of experience and our technical expertise in development, production, maintenanceafter sales service/spare parts and quality practice go into these services. We take care of our customers’ and clients’ needs, apply a holistic and solution-oriented thought process, act flexibly and help quickly at home and abroad.
As a manufacturer, we supply you with original spare parts “Made in Germany” during the entire application period of our products.
 
Development
Constructive know-how for customised solutions
The main focus of our constructive services is in compiling solutions made to measure for challenging assignments together with our customers. From the idea of a producible component as a one of a kind or serial product. Numerous innovations and records attest to the quality of our constructive work.
Many of our teams of engineers have international experience and have been working together in well-established project teams for many years. Professional equipment and tools go without saying. Efficient processes throughout all phases also ensure the economic success of the project for our clients.
Creative design

  • Engineering work for international sales orders
  • Development of serial products and special-purpose solutions 
  • Upgrading and optimisation of existing customer systems
  • Modification of our own standard series and technologies
  • Development of innovative technologies/system solutions
  • Constructive work in international joint projects

 
Service and Maintenance
Ensuring ongoing availability
Routine and all-round maintenance prevents uncontrollable downtimes. Upon request, we put our own as well as third party components and products through their paces.
We strive to make mobile equipment available at all times in everyday industrial life. For this purpose, we have competent and skilled service technicians at our disposal with standardised tools and equipment. We would be more than happy to compile an individual maintenance proposal for you.
 
Acting instead of reacting

  • Routine, predictable maintenance intervals
  • Application of original spare parts
  • Ensuring ongoing availability
  • Direct cost control

 
After sales service/Spare parts
High class German workmanship for international markets
We cover the entire production range of our energy and data transfer systems in a 15,000 sqm roofed production area. We manufacture, assemble and carry out a thorough inspection of technical core components as well as most of the products before delivery. This makes it possible for us to quickly manufacture high quality spare parts for your requirements and to provide our customers with them just as quickly.
Extraordinary expertise in development and production enables us to advise each customer individually and to support each customer effectively in any situation. Lean structures, dedicated employees and state-of-the-art machinery ensure punctual delivery.
 
High quality work from A to Z

  • short reaction times according to customer requests
  • efficient product development based on proven and tested technologies/model ranges
  • production according to international standards and directives
  • internal assembly, quality control and testing
  • quick delivery, even for large contract volumes
  • extensive customised services

 
Quality Management
Highest quality for satisfied customers
The quality of our services and products is aimed at the complete fulfilment of our customers’ wishes, needs and expectations. In the process, the benchmark for the assessment of our quality is first and foremost set by you - our customer.
Internal quality management ensures compliance with international standards and directives. The implementation of the QM system is carried out according to standardised methods and with the help of flexible tools for the modelling and documentation of all production and business processes (DIN EN ISO 9001:2008).
 
Certificates and Approvals

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westinghouse air brake technologies corporation company Re-Certification

Re-Certification

LH Access Technology offers a re-certification service for in possession road/rail vehicles, and has vast experience with the Re-Certification process for RIS-1530-PLT. Services we can provide include static and dynamic testing, delta q and brake testing and producing operators and maintenance manuals for your RRVs, RMMMs and On-Track Plant.

Reconditioning Services -  Electronics -  WRE / Pulse Products

Reconditioning Services - Electronics - WRE / Pulse Products

Wabtec’s FCC licensed electronic technicians follow proper ESD precautions and practices that meet industry standard, ANSI/ESD S20.20 and continuously attend training with OEM’s and technical schools to stay on the forefront of today’s technology.

  • Speed Indicators / Controllers (Analog/Digital)
  • Event Recorders - M Series
  • Event Recorders - F&I Type
  • Axle and Traction Motor Speed Signal Generators
  • IFC Equipment - AVB, FLK, LDU, MCDLP, PCM
  • Head of Train and End of Train Devices (All Types)
  • Battery Packs & Chargers
  • Computer Equipment - ECU’s, CDU’s, DMS’s
  • Fuellink Equipment - INT’s, LDU’s, AFR’s, etc.
  • Helperlink Equipment
  • CBTM / ETMS
  • TrainSentry Alertness - Audio Alarm Panel, UAU’s, CAU’s AMU’s, etc.
  • MTR Recorders
  • EM2000 Equipment - CPU’s, MEM’s, etc.
  • SIU - ES Interface Unit
  • ARES / ATCS / GTC Kits
  • LUL Recorder / Datalogger
  • VideoTrax

wabtec westinghouse air brake locomotive elelctronic Reconditioning Service  Repari

Reconditioning Services - Electronics - Additional

Wabtec’s FCC licensed electronic technicians follow proper ESD precautions and practices that meet industry standard, ANSI/ESD S20.20 and continuously attend training with OEM’s and technical schools to stay on the forefront of today’s technology.

  • Ultrasonic Fuel Sensors
  • Kenwood Radios (Mobile, Handheld, Two-Way, Data)
  • Locomotive Cab Radios
  • RFL Modem Cards
  • Radio Handsets (Microphone)
  • Dash-2 Voltage Modules

Wabtec locomotive Reconditioning Services  Electronics Radios

Reconditioning Services - Electronics - Communications & Signaling - Radios

Hand Held Radios

  • Motorola - HT-440, HT-600, HT-1000, MT-1000, MT-2000
  • Kenwood - TK-270, TK-290, TK-370, TK-390, TK-480, TK-3131, NX 200, NX 300 •

Mobile Radios

  • Motorola - Spectra, MCX1000, MaxTrac 300, MaxTrac 100
  • Kenwood - TK 7180, NX 700, TK 780, TK 981 TK-860 (UHF), TK-862 (UHF), TK-890 (UHF)

Base Radios

  • Wabtec - ETD / HTD Repeaters
  • Kenwood - TK-7400, TK-300, TK-790
  • Motorola - Micor, Syntor, Spectra, MaxTrac 300, MaxTrac100, MTR 2000

Locomotive Radios

  • Motorola - Spectra Clean Cab

Detector Radios

  • Motorola - MaxTrac300 (Detector)
  • MeteorComm - MCC-545C
  • Kenwood - TK762 (Detector)

Radio Frequency Data Link - RFOL

  • Wabtec - RDR 160, RM 160
  • Kenwood - TK790

Mobile Communication Package (MCP)

  • Wabtec - RDR900

Ground Terminal Controller (GTC)

  • Wabtec - GTC400, GTC500
  • Base Communication Package (BCP)
  • Safetran - Base Controller with Radio, DC/DC Converter, DC/AC Inverter

Sierra Wireless Modems

  • Raven X, Raven XT

RFL Modem Printed Circuit Boards

  • 68T-2F-19 (TX425HZ, TX756HZ, TX1080HZ, TX2040HZ)
  • 68R-2F / 3F-61 (REC425HZ, REC1080HZ, REC2040HZ)

Power Supply

  • 24 PS (68 PS 24 DC-1), Dual Amp (68 AF Dual Amp-1, 68 AF Dual Amp)

Field Service Maintenance - Contact Kansas City Service Center

  • ACU & Actuator

Wabtec Locomotive Reconditioning Servicing Repair Electronics

Reconditioning Services - Electronics - Rockwell Products

Wabtec’s FCC licensed electronic technicians follow proper ESD precautions and practices that meet industry standard, ANSI/ESD S20.20 and continuously attend training with OEM’s and technical schools to stay on the forefront of today’s technology.

  • Wabtec Global Services offers the finest in component level electronic repair including repair, renewal and upgrade of Wabtec products as well as:
        – Wabtec acquisition product lines: Pulse Electronics, Rockwell Railway Electronics, TSM, & Q-Tron
        – Handheld wireless equipment
        – Consumer and industrial goods
        – Motorola, Harmon, and Kenwood radios
  • ICE Equipment - ICE 300’s AVU’s, CCC’s, TSI’s, etc.
  • Communication Equipment - CTC’s Vigilant, GTC
  • RDR 160 / RM 160 • RDR 900
  • Train Power Supplies, Smart Key, GPS Receiver

wabtec westinghouse air brake Train Reconditioning Services Repair  Electronics

Reconditioning Services - Electronics - TSM Products

Wabtec’s FCC licensed electronic technicians follow proper ESD precautions and practices that meet industry standard, ANSI/ESD S20.20 and continuously attend training with OEM’s and technical schools to stay on the forefront of today’s technology.

  • Wabtec Global Services offers the finest in component level electronic repair including repair, renewal and upgrade of Wabtec products as well as:
        – Wabtec acquisition product lines: Pulse Electronics, Rockwell Railway Electronics, TSM, & Q-Tron
        – Handheld wireless equipment
        – Consumer and industrial goods
        – Motorola, Harmon, and Kenwood radios
  • Fuel Monitoring Systems
  • Cab and Remote Displays
  • Locomotive Temperature Controller
  • Crossing Guard Controllers

Wabtec Locomotive Reconditioning Services Electronics WRE

Reconditioning Services - Electronics - WRE (Q-Tron Products)

Wabtec’s FCC licensed electronic technicians follow proper ESD precautions and practices that meet industry standard, ANSI/ESD S20.20 and continuously attend training with OEM’s and technical schools to stay on the forefront of today’s technology.

  • Wabtec Global Services offers the finest in component level electronic repair including repair, renewal and upgrade of Wabtec products as well as:
       – Wabtec acquisition product lines including Pulse Electronics, Rockwell Railway Electronics, TSM, and Q-Tron
       – Handheld wireless equipment
       – Consumer and industrial goods
       – Motorola, Harmon, and Kenwood radios
  • Event Recorder - Datacord
  • ERM
  • ACU & Actuator
  • Traction Control Equipment (QTRAC)
  • Speed Indicators / Controllers
  • Axle Generators & Sensor Probes
  • Alarm Panels & Crew Alerters
  • QES 1000 Excitation System
  • QES III Excitation System

wabtec westinghouse air brake Freight Car Reconditioning Service AB Equipment

Reconditioning Services - AB Related Equipment

Wabtec’s reputation for developing advanced braking equipment for freight cars is unsurpassed. No other supplier has more experience or has made more distinguished contributions in this sensitive and complex area. As a subsidiary of Wabtec, Wabtec Global Services extends this reputation to our freight equipment reconditioning and upgrade service.  Reconditioning services performed on the following products:

  • Angle Cocks, End Cocks, Dirt Collectors, Retaining Valves
  • Vent Valves (#8, VX, KM2)
  • Empty and Load Valves (P-1, S-1, SC-1U, ELX, L-1)
  • Brake Cylinders, Piston Assemblies & AB Reservoirs
  • A-1 Reduction Relay Valves, B-1 Quick Service Valves
  • Single Car Test Devices
  • Automated Single Car Test Devices

Wabtec Freight Reconditioning Service Actuators Tread Brakes

Reconditioning Services - Actuators & Tread Brakes

Wabtec’s reputation for developing advanced braking equipment for freight cars is unsurpassed. No other supplier has more experience or has made more distinguished contributions in this sensitive and complex area. As a subsidiary of Wabtec, Wabtec Global Services extends this reputation to our freight equipment reconditioning and upgrade service.  Reconditioning services performed on the following products:

  • Actuators & Tread Brakes

Wabtec locomotive train Reconditioning Services Air Dryers

Reconditioning Services - Air Dryers

Wabtec Global Services offers locomotive equipment reconditioning for 26 type control valve equipment, 26-C type automatic and independent brake valves, 30 CDW type automatic brake valves and modules, check valve portions, products such as air compressors, air dryers, brake cylinders, slack adjusters, cooling system products as well as EPIC equipment and a wide variety of cocks and valves.

  • WABCO Vaporid, Graham White 975

Wabtec locomotive train Reconditioned Service Brake Cylinders

Reconditioning Services - Brake Cylinders

Wabtec Global Services offers locomotive equipment reconditioning for 26 type control valve equipment, 26-C type automatic and independent brake valves, 30 CDW type automatic brake valves and modules, check valve portions, products such as air compressors, air dryers, brake cylinders, slack adjusters, cooling system products as well as EPIC equipment and a wide variety of cocks and valves.

  • All sizes and types of WABCO & NYAB

Wabtec Rail Reconditioning Services Draft Recondition Brakes

Reconditioning Services - Cardwell Westinghouse / Universal

Wabtec’s reputation for developing advanced braking equipment for freight cars is unsurpassed. No other supplier has more experience or has made more distinguished contributions in this sensitive and complex area. As a subsidiary of Wabtec, Wabtec Global Services extends this reputation to our freight equipment reconditioning and upgrade service.  Reconditioning services performed on the following products:

  • Draft Gear Reconditioning
  • Truck Mounted Brakes (TMX & UBX)
  • Slack Adjusters
  • End of Car Cushioning (10KN1)

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Reconditioning Services - Compressors

Combining a long history of compressor remanufacturing from Triangle Engineered Products, the design and development experience of OEM compressor manufacturing through Wabtec Locomotive Products and the North American network of Wabtec Global Services repair centers, Wabtec offers comprehensive compressor solutions for the rail industry. Wabtec offers a complete line of air-cooled, water-cooled, and rotary compressors for OE application as well as remanufacturing services for the aftermarket.

  • One contact for all your compressor needs
  • ISO 9001-2008 and AAR M-1003 certified
  • OEM design and development product knowledge
        – Custom packages for unique applications
        – Motor and direct drive compressors in both air and water-cooled technology
        – Complete rotary air generation packages

Remanufacturing Capabilities:

  • In-house cylinder and shaft remanufacture
  • In-house Magna-flux capability
  • Access to development upgrades
  • Internal access to a wide variety of replacement components
  • Core management services
  • North American network of service locations

Wabtec Freight Car Reconditioning Services Control Valves

Reconditioning Services - Control Valves

Wabtec’s reputation for developing advanced braking equipment for freight cars is unsurpassed. No other supplier has more experience or has made more distinguished contributions in this sensitive and complex area. As a subsidiary of Wabtec, Wabtec Global Services extends this reputation to our freight equipment reconditioning and upgrade service.  Reconditioning services performed on the following products:

  • ABD, ABDW, ABDX & ABDX-L Type Portions
  • Upgrades - Stabilization, Leakage and Vibration Protection
  • DB Type Valves (DB10, DB20, DB20-L)
  • Pipe Brackets (AB, ABX, Single Sided & DB-30)

Wabtec locomotive Reconditioned Service Cooling  Products

Reconditioning Services - Cooling System Products

Wabtec Global Services offers locomotive equipment reconditioning for 26 type control valve equipment, 26-C type automatic and independent brake valves, 30 CDW type automatic brake valves and modules, check valve portions, products such as air compressors, air dryers, brake cylinders, slack adjusters, cooling system products as well as EPIC equipment and a wide variety of cocks and valves.

  • Radiators
  • Oil Coolers
  • Charge Air Coolers
  • Fuel Oil Preheaters
  • Aftercoolers / Intercoolers
  • Durox Wicks & Hatch Covers

Wabtec Reconditioning Services Locomotive Brake Equipment

Reconditioning Services - Locomotive Brake Equipment

Wabtec Global Services offers locomotive equipment reconditioning for 26 type control valve equipment, 26-C type automatic and independent brake valves, 30 CDW type automatic brake valves and modules, check valve portions, products such as air compressors, air dryers, brake cylinders, slack adjusters, cooling system products as well as EPIC equipment and a wide variety of cocks and valves.

  • Fast Brake
  • EPIC Equipment
  • 22 & 24 Type Brake Valves
  • 26 & 30 Type Brake Valves
  • Control Valves (26F, 26D, MC-31)
  • Safety Valves - J Series
  • Safety Valves - E Series
  • Relay Valves (C2W, J Series)
  • Pilot Valves, P-2-A Valves, MU Valves
  • Vent Valves (#8, VX, KM2)
  • Air Horns
  • Graham White & Salem Type Valve (Wiper Motors, Drain Valves & Sander Motors)

wabtec westinghouse air brake Reconditioning Services Rocker Arms Valve Bridges

Reconditioning Services - Rocker Arms & Valve Bridges

Wabtec Global Services offers locomotive equipment reconditioning for 26 type control valve equipment, 26-C type automatic and independent brake valves, 30 CDW type automatic brake valves and modules, check valve portions, products such as air compressors, air dryers, brake cylinders, slack adjusters, cooling system products as well as EPIC equipment and a wide variety of cocks and valves.

Wabtec Freight Car Reconditioning Service Repair Transcore

Reconditioning Services - Transcore

Wabtec Global Services offers locomotive equipment reconditioning for 26 type control valve equipment, 26-C type automatic and independent brake valves, 30 CDW type automatic brake valves and modules, check valve portions, products such as air compressors, air dryers, brake cylinders, slack adjusters, cooling system products as well as EPIC equipment and a wide variety of cocks and valves.  Reconditioning services performed on the following products:

  • AEI Tags & Programming

Wabtec locomotive Reconditioning Services Water Oil Pumps

Reconditioning Services - Water & Oil Pumps

Wabtec Global Services offers locomotive equipment reconditioning for 26 type control valve equipment, 26-C type automatic and independent brake valves, 30 CDW type automatic brake valves and modules, check valve portions, products such as air compressors, air dryers, brake cylinders, slack adjusters, cooling system products as well as EPIC equipment and a wide variety of cocks and valves.

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Refurbishment

LH Group specialise in refurbishment packages for a variety of Road/ Rail vehicles that can be tailored to meet customers specific requirements. All work is carried out within our modern environmentally friendly workshop facilities based at Barton Under Needwood. The vehicles can be tested after refurbishment or modifications have taken place within the site on our purpose built test track that incorporates up to 200mm of cant. To complement the work we carry out, LH Group is an approved Mercedes Benz/Fuso after sales agent with full diagnostic equipment and OEM support direct from the factory giving us all the latest vehicle updates.

wabtec westinghouse air brake locomotive train car railroad Refurbishment Service

Refurbishment

New locomotive manufacture forms only part of the services provided by the company. 
 
HEC has the capabilities of constructing, modernising, overhauling or fully refurbishing many types of locomotive. Our extensive experience in carrying out such refurbishment work to very high standards and at competitive costs is attributed to our in-house ‘purpose built’ diesel engine and power train transmission facilities which allow total overhauls to be undertaken under strict quality control conditions. 
 
Using modern equipment installed by skilled technicians, retrofit programmes purposely designed to extend the serviceable life of components are offered to our customers, whereby, substantial savings to the user can be made when compared with new build costs. Alternatively, locomotives can be completely refurbished and supplied with new technology ecologically-friendly diesel power units, power-shift transmissions and braking systems controlled via PLC systems for ease of maintenance, reliability and repeatability of functional controls.

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